Terms and Conditions
Effective Date: January 11, 2026
Last Updated: January 11, 2026
Agreement to Terms
Welcome to RenuWise, a mobile application owned and operated by VangoTech LLC ("Company," "we," "us," or "our").
By downloading, installing, accessing, or using RenuWise (the "App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the App.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and VangoTech LLC.
1. License Grant
1.1 Limited License
Subject to your compliance with these Terms, VangoTech LLC grants you a limited, non-exclusive, non-transferable, revocable license to:
- Download and install the App on your personal mobile device(s)
- Access and use the App for your personal, non-commercial purposes
1.2 License Restrictions
You may NOT:
- Copy, modify, or create derivative works of the App
- Reverse engineer, decompile, or disassemble the App or attempt to extract source code
- Rent, lease, lend, sell, sublicense, or transfer the App to any third party
- Remove, alter, or obscure any copyright, trademark, or proprietary notices
- Use the App for any illegal or unauthorized purpose
- Circumvent or disable any security features or access controls
- Use automated systems (bots, scrapers) to access the App
- Interfere with or disrupt the App's servers or networks
1.3 Ownership
The App, including all content, features, functionality, software code, designs, graphics, and trademarks, is owned by VangoTech LLC and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
You do not acquire any ownership rights by using the App. All rights not expressly granted are reserved by VangoTech LLC.
2. User Accounts
2.1 Account Creation
To use certain features of the App, you must create an account by providing:
- A valid email address
- A secure password
- Or by signing in with Google (OAuth)
2.2 Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
You must be at least 13 years old to create an account. If you are under 18, you must have parental or guardian consent to use the App.
2.3 Account Accuracy
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and current. Providing false information may result in account termination.
3. Subscriptions & Payments
3.1 Subscription Tiers
RenuWise offers two subscription tiers:
Free Tier:
- Track up to 2 passports
- Email and push notifications
- Basic features
PRO Tier (Paid Subscription):
- Unlimited passport tracking
- AI-powered renewal guidance
- Embassy/Consulate Finder
- Priority support
- All Free features
3.2 Subscription Terms
Billing:
- Subscriptions are billed through the Apple App Store (iOS) or Google Play Store (Android)
- Payment will be charged to your App Store or Google Play account at confirmation of purchase
- Pricing is displayed in the App and may vary by region
⚠️ Auto-Renewal:
- Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period
- Your account will be charged for renewal within 24 hours prior to the end of the current period
- You can manage your subscription and turn off auto-renewal in your App Store or Google Play account settings
Cancellation:
- You may cancel your subscription at any time through your App Store or Google Play account settings
- Cancellation takes effect at the end of the current billing period
- No refunds will be provided for partial subscription periods
Free Trials:
- If we offer a free trial, you will be charged at the end of the trial period unless you cancel before the trial ends
- We reserve the right to modify or discontinue free trials at any time
3.3 Price Changes
We reserve the right to change subscription prices at any time. Price changes will:
- Be communicated to you in advance via email or in-app notification
- Take effect at the start of your next billing cycle
- Give you the option to cancel before the new price takes effect
3.4 Refund Policy
All sales are final. We do not provide refunds for subscriptions except:
- As required by applicable law
- At our sole discretion in exceptional circumstances
For refund requests, contact:
- iOS users: Apple App Store support
- Android users: Google Play Store support
- Direct inquiries: renuwise@vangotech.us
3.5 Taxes
You are responsible for any applicable taxes, duties, or government charges related to your subscription.
4. User Content & Conduct
4.1 Your Content
You retain ownership of any data you submit to the App, including:
- Passport expiration dates
- Tasks and notes
- Preferences and settings
By using the App, you grant VangoTech LLC a limited, worldwide, non-exclusive license to:
- Store and process your content to provide the App's services
- Use aggregated, anonymized data for analytics and improvements
4.2 Prohibited Conduct
You agree NOT to:
Illegal Activities:
- Use the App for any unlawful purpose or in violation of any laws
- Engage in fraud, identity theft, or money laundering
- Violate any third party's intellectual property rights
Harmful Behavior:
- Harass, threaten, or intimidate other users or our staff
- Transmit viruses, malware, or other malicious code
- Attempt to gain unauthorized access to our systems or other users' accounts
Misuse:
- Impersonate any person or entity
- Provide false or misleading information
- Use the App to send spam or unsolicited communications
- Scrape, crawl, or use automated tools to access the App
System Interference:
- Overload, disable, or impair the App's functionality
- Interfere with other users' access to the App
- Bypass any security measures or access controls
4.3 Content Moderation
While RenuWise does not currently support user-generated public content (e.g., forums, comments), we reserve the right to:
- Monitor your use of the App for compliance with these Terms
- Remove any content that violates these Terms or applicable laws
- Suspend or terminate accounts that engage in prohibited conduct
5. Third-Party Services
5.1 Third-Party Integrations
The App integrates with third-party services, including:
- Google Sign-In (authentication)
- Google Gemini AI (AI Assistant)
- Google Places API (Embassy Finder)
- RevenueCat (subscription management)
- PostHog (analytics)
Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices or content of third-party services.
5.2 Third-Party Links
The App may contain links to third-party websites or services (e.g., embassy websites). We do not endorse or control these third parties and are not responsible for their content, products, or services.
Use third-party links at your own risk and review their terms and privacy policies before providing any information.
6. Intellectual Property
6.1 Trademarks
"RenuWise," the RenuWise logo, and other marks used in the App are trademarks of VangoTech LLC. You may not use these marks without our prior written permission.
6.2 Copyright
All content in the App, including text, graphics, logos, icons, images, audio clips, and software, is the property of VangoTech LLC or its licensors and is protected by copyright laws.
6.3 DMCA Compliance
If you believe any content in the App infringes your copyright, please contact us at renuwise@vangotech.us with:
- Your contact information
- Description of the copyrighted work
- Location of the infringing material
- A statement of good faith belief
- A statement under penalty of perjury that the information is accurate
- Your physical or electronic signature
7. Disclaimers & Warranties
7.1 "AS IS" Basis
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We disclaim all warranties, including but not limited to:
- Merchantability and fitness for a particular purpose
- Non-infringement of third-party rights
- Accuracy, reliability, or completeness of content
- Uninterrupted or error-free operation
- Security or freedom from viruses or harmful components
7.2 No Guarantee of Results
We do not guarantee:
- That the App will meet your specific requirements
- That passport renewal guidance will be accurate or up-to-date
- That embassy/consulate information will be current or complete
- That AI-generated content will be error-free or reliable
You are solely responsible for:
- Verifying all information provided by the App
- Meeting passport renewal deadlines
- Complying with your country's passport requirements
- Contacting official government agencies for authoritative information
7.3 Third-Party Services
We are not responsible for the availability, accuracy, or reliability of third-party services integrated with the App (e.g., Google AI, Google Maps).
7.4 Medical/Legal Advice Disclaimer
RenuWise does not provide legal, immigration, or travel advice. The App is for informational purposes only. Consult with qualified professionals for specific guidance.
8. Limitation of Liability
8.1 Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VANGOTECH LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, or data
- Loss of business opportunities
- Missed passport renewal deadlines
- Travel disruptions or denied entry
- Costs of substitute services
- Damage to reputation
EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8.2 Maximum Liability
IN NO EVENT SHALL VANGOTECH LLC'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF:
- $100 USD, or
- The amount you paid to us in the 12 months preceding the claim
8.3 Jurisdictional Limitations
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
9. Indemnification
You agree to indemnify, defend, and hold harmless VangoTech LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
- Your use or misuse of the App
- Your violation of these Terms
- Your violation of any third-party rights (including intellectual property or privacy rights)
- Your violation of any applicable laws or regulations
- Any content you submit to the App
- Your negligence or willful misconduct
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
10. Termination
10.1 Termination by You
You may terminate your account at any time by:
- Deleting your account in the App (Settings > Account > Delete Account)
- Emailing us at renuwise@vangotech.us
- Uninstalling the App from your device
Upon termination:
- Your license to use the App will immediately cease
- Your data will be deleted in accordance with our Privacy Policy
- Active subscriptions will remain until the end of the billing period (no refunds)
10.2 Termination by Us
We reserve the right to suspend or terminate your account and access to the App at any time, with or without notice, for any reason, including but not limited to:
- Violation of these Terms
- Fraudulent or illegal activity
- Abuse of the App or our staff
- Non-payment of subscription fees
- Prolonged inactivity
- At our sole discretion
Upon termination by us:
- Your license will immediately cease
- You must stop using the App
- We may delete your data
- No refunds will be provided
10.3 Effect of Termination
The following provisions survive termination:
Sections 1.3 (Ownership), 6 (Intellectual Property), 7 (Disclaimers), 8 (Limitation of Liability), 9 (Indemnification), 11 (Governing Law), and 12 (Dispute Resolution)
11. Governing Law & Jurisdiction
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.
11.2 Jurisdiction
You agree that any legal action or proceeding arising out of or relating to these Terms or the App shall be brought exclusively in the state or federal courts located in Florida.
You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.
11.3 International Users
If you access the App from outside the United States, you are responsible for compliance with local laws. By using the App, you consent to the transfer of your data to the United States.
12. Dispute Resolution
12.1 Informal Resolution
Before filing any formal claim, you agree to contact us at renuwise@vangotech.us to attempt to resolve the dispute informally. We will work in good faith to resolve disputes within 30 days.
12.2 Arbitration Agreement
If informal resolution fails, you agree that any dispute arising out of or relating to these Terms or the App shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
Arbitration terms:
- Arbitration will be conducted in Florida (or remotely if agreed)
- The arbitrator's decision is final and binding
- Each party bears its own costs and attorneys' fees unless the arbitrator decides otherwise
- You waive your right to a jury trial
- You waive your right to participate in a class action lawsuit
12.3 Exceptions to Arbitration
The following disputes are NOT subject to arbitration:
- Claims for injunctive or equitable relief
- Intellectual property disputes
- Small claims court actions (if within jurisdictional limits)
12.4 Class Action Waiver
YOU AGREE THAT ANY ARBITRATION OR LEGAL PROCEEDING SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY, NOT AS A CLASS ACTION OR REPRESENTATIVE ACTION.
You waive any right to participate in a class action lawsuit or class-wide arbitration.
13. Modifications to Terms
13.1 Right to Modify
We reserve the right to modify these Terms at any time. When we do:
We will notify you by:
- Updating the "Last Updated" date at the top of this page
- Sending an email notification (if you have an account)
- Displaying an in-app notification
13.2 Acceptance of Changes
Your continued use of the App after changes take effect constitutes acceptance of the modified Terms.
If you do not agree to the changes, you must stop using the App and delete your account.
13.3 Material Changes
For significant changes (e.g., changes to payment terms, liability limitations), we will provide at least 30 days' notice before the changes take effect.
14. General Provisions
14.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and VangoTech LLC regarding the App and supersede all prior agreements and understandings.
14.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
14.3 Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of VangoTech LLC.
14.4 Assignment
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms to any affiliate or successor without your consent.
14.5 Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, natural disasters, pandemics, government actions, or internet/telecommunications failures.
14.6 Export Control
You agree to comply with all applicable export and import laws and regulations. You may not use the App in any country subject to U.S. trade embargoes or sanctions.
14.7 Government Users
If you are a U.S. government entity, the App is a "commercial item" as defined in 48 C.F.R. §2.101, and you have only the rights granted to non-government users under these Terms.
14.8 No Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights. Only you and VangoTech LLC may enforce these Terms.
15. App Store Terms
15.1 Apple App Store
If you download the App from the Apple App Store, you acknowledge and agree that:
- These Terms are between you and VangoTech LLC, not Apple
- Apple has no obligation to provide maintenance or support for the App
- Apple is not responsible for any product warranties
- Apple is not responsible for addressing any claims relating to the App
- Apple is a third-party beneficiary of these Terms and may enforce them
- You must comply with Apple's App Store Terms of Service
15.2 Google Play Store
If you download the App from Google Play, you acknowledge and agree that:
- These Terms are between you and VangoTech LLC, not Google
- Google has no obligation to provide maintenance or support for the App
- Google is not responsible for any product warranties
- Google is not responsible for addressing any claims relating to the App
- You must comply with Google's Play Store Terms of Service
16. Contact Information
Questions about these Terms? Contact us:
VangoTech LLC
Email: renuwise@vangotech.us
Website:
https://renuwise.vangotech.us
For legal inquiries:
- Terms of Service questions
- License inquiries
- Intellectual property concerns
- Dispute resolution
Response time: We will respond within 30 days.
17. Acknowledgment
BY USING RENUWISE, YOU ACKNOWLEDGE THAT:
- ✅ You have read and understood these Terms
- ✅ You agree to be bound by these Terms
- ✅ You are at least 13 years old (or have parental consent if under 18)
- ✅ You have the authority to enter into this agreement
- ✅ You understand that subscriptions auto-renew unless canceled
- ✅ You waive your right to a jury trial and class action participation
- ✅ You understand the App is provided "as is" with no warranties
- ✅ You accept the limitations of liability described herein
If you do not agree to these Terms, do not use RenuWise.
Thank you for using RenuWise. We're here to help you never miss a passport renewal deadline!
These Terms and Conditions were last updated on January 11, 2026. Version 1.0