RenuWise Logo RenuWise

Privacy Policy

Effective Date: January 11, 2026
Last Updated: January 11, 2026

At a Glance

RenuWise helps you track passport expiration dates and get renewal reminders. Here's what you need to know about your privacy:

  • ✅ We collect: User ID, email, passport data (country/expiration/relationship), timestamps, device info, session data
  • ✅ We use it for: Sending you renewal reminders and improving the app
  • ✅ We share with: Third-party services that power features (analytics, AI, maps)
  • ❌ We DO NOT: Sell your data or track you across other apps/websites
  • 🗑️ You can: Delete your account and all data anytime in Settings

Questions? Email us at renuwise@vangotech.us

1. Introduction

Welcome to RenuWise, a mobile application developed by VangoTech LLC ("we," "us," or "our"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our app.

By using RenuWise, you agree to this Privacy Policy. If you don't agree, please don't use the app.

This policy applies to:

2. Information We Collect

2.1 Data You Provide Directly

Account Information:

Passport Information:

Important: We do NOT collect passport numbers, full names on passports, photos, or any other sensitive passport details.

Tasks & Preferences:

Calendar Access (Optional):

If you enable calendar reminders, we request read/write access to your device calendar:

2.2 Data We Collect Automatically

Device & App Information:

Usage Data:

Crash Report Contents:

Crash Reports Do NOT Include:

Session Data Retention: Session data is retained indefinitely while your account is active for analytics purposes. After 1 year, session data is anonymized (User ID is removed) but aggregate statistics are retained for up to 7 years for business analytics and legal compliance.

Location Data (Optional):

Important: While we do not store your location data, third-party services (Google) may retain location data according to their own privacy policies.

2.3 Data from Third Parties

Google Sign-In (Optional):

Important: Your name and profile picture from Google Sign-In are NOT stored in our Supabase database. They are used only for display in the app interface and may be sent to analytics services (PostHog) for user identification purposes. If you sign out or delete your account, this data is no longer accessible to us.

3. How We Use Your Information

We use your data to:

3.1 Provide Core Services

3.2 Improve the App

3.3 Provide PRO Features

3.4 Communicate with You

Notification Logs: We maintain logs of notifications sent to you (email and push) for 90 days. These logs include:

Purpose: Notification logs are used for deduplication (preventing duplicate notifications), debugging delivery issues, and compliance with notification preferences. Logs do NOT contain full passport details (e.g., passport numbers), only internal identifiers.

3.5 Legal Compliance

4. How We Share Your Information

We DO NOT sell your data to anyone. We DO NOT track you across other apps or websites.

We share your data only in these situations:

4.1 Third-Party Service Providers

To power RenuWise features, we use trusted third-party services. Each has its own privacy policy:

Supabase (Backend & Database)

RevenueCat (Subscription Management)

PostHog (Analytics)

Google Gemini AI (AI Assistant - PRO Feature)

Google Places API (Embassy Finder - PRO Feature)

Expo Push Notifications (Notifications)

Expo Updates (App Updates)

Resend (Email Service)

4.2 Legal Requirements

We may disclose your information if required by law, such as:

4.3 Business Transfers

If VangoTech LLC is acquired or merged with another company, your data may be transferred to the new owner. We'll notify you before this happens.

5. Data Storage & Security

5.1 Where We Store Your Data

International Users: If you're outside the US, your data may be transferred to and stored in the US. We use Standard Contractual Clauses (SCCs) to protect your data during international transfers.

5.2 How We Protect Your Data

Encryption:

Access Control:

Admin Access & Logging:

Monitoring:

Note: No system is 100% secure. While we use industry-standard security measures, we cannot guarantee absolute security.

6. Your Privacy Rights

6.1 Access Your Data

You can view all your data in the app:

Export your data: Email renuwise@vangotech.us to request a copy of your data in JSON format.

Data export includes:

Data export does NOT include:

6.2 Update Your Data

You can update your information anytime:

6.3 Delete Your Data (Right to Delete)

You can delete your account and all associated data at any time.

How to delete your account:

  1. Open RenuWise
  2. Go to Settings
  3. Tap Account
  4. Tap Delete Account
  5. Confirm deletion

What gets deleted:

What happens to third-party data:

Deletion timeline: Most data is deleted within 30 days. Some anonymized analytics may be retained longer for legal compliance.

Alternative: Email renuwise@vangotech.us if you need help deleting your account.

6.4 Control Notifications

Email notifications:

Push notifications:

6.5 Revoke Location Access

To stop sharing your location:

Note: Embassy Finder and AI Assistant won't work without location access.

6.6 Opt Out of Analytics

We don't currently offer an in-app opt-out for analytics.

Important Limitation: The platform-level settings below do not fully disable our first-party analytics (PostHog). They only limit platform advertising identifiers and cross-app tracking by third parties.

To limit platform tracking:

To opt out of our analytics: You must delete your account (Settings > Account > Delete Account), which will remove all your data including analytics events. Alternatively, you can email renuwise@vangotech.us to request analytics opt-out while keeping your account active (we will process this manually).

7. Data Retention

How long we keep your data:

Data Type Retention Period
Account & passport data While your account is active
Notification logs 90 days
Session data (with User ID) Indefinitely while account is active; anonymized after 1 year
Session data (anonymized) Up to 7 years for business analytics
Analytics events (PostHog) 7 years (PostHog default, configurable)
Crash reports 90 days
Email logs (Resend) 30 days
Active subscription data Indefinitely while subscription is active
Cancelled subscription data Anonymized after 60 days (RevenueCat)
Calendar event IDs While your account is active (deleted when you delete account or remove reminder)
Push notification tokens While your account is active (deleted when you delete account)
Static assets (flag images) Indefinitely (publicly accessible, no user data)

After account deletion: Most data is deleted within 30 days. Anonymized analytics may be retained for legal compliance.

8. Children's Privacy

RenuWise is not intended for children under 13.

We do not knowingly collect personal information from children under 13. If you're a parent and believe your child has provided us with personal information, please contact us at renuwise@vangotech.us and we'll delete it immediately.

Child Passport Data: While the app allows you to track passports with the relationship type "Child," this feature is intended for parents or legal guardians to track their children's passports. By adding a child's passport data, you represent that you are the parent or legal guardian of that child and have the authority to provide and manage their passport information. The child passport data (country, expiration date, relationship) is stored under your adult account, not a separate child account.

Age verification: We don't verify users' ages. Parents/guardians should supervise children's use of the app.

9. International Users & Data Transfers

RenuWise is available globally. If you're outside the United States, your data may be transferred to and stored in the US.

Legal basis for data transfers:

Your rights under GDPR (EU users):

Your rights under CCPA (California users):

To exercise these rights, email renuwise@vangotech.us.

10. Cookies & Tracking Technologies

RenuWise does not use cookies because it's a native mobile app, not a website.

We do use:

We do NOT:

11. Third-Party Links

RenuWise may contain links to third-party websites (e.g., embassy websites, Google Maps). We're not responsible for their privacy practices. Please review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

We'll notify you:

Significant changes: If we make major changes (e.g., new data collection, new third parties), we'll ask for your consent before the changes take effect.

Your continued use of RenuWise after changes constitutes acceptance of the updated policy.

13. Contact Us

Questions about this Privacy Policy? We're here to help.

VangoTech LLC
Email: renuwise@vangotech.us
Website: https://renuwise.vangotech.us

For privacy-specific inquiries:

Response time: We'll respond within 30 days.

14. Legal Information

Data Controller: VangoTech LLC is the data controller responsible for your personal information.

Legal Basis for Processing (GDPR):

Supervisory Authority (EU users): If you're in the EU and have concerns about our data practices, you can contact your local data protection authority.

15. App Store Compliance

Apple App Store (Guideline 5.1.1)

Account Deletion: As required by Apple, you can delete your account directly in the app (Settings > Account > Delete Account). This will permanently delete all your data.

Data Collection Disclosure: Our App Store listing accurately reflects the data we collect, as described in this Privacy Policy.

Google Play Store

Data Safety: Our Google Play listing includes a Data Safety section that summarizes:

This Privacy Policy provides the full details.

16. Summary of Key Points

Thank you for trusting RenuWise with your passport renewal reminders!

This Privacy Policy was last updated on January 11, 2026. Version 1.0